![]() ![]() Permanent changes were also recommended by a controversial Boston Consulting Group review of Australia Post, delivered to the former Morrison government in 2020, but the recommendations have not been acted upon. Options for change have been floated in the recent past.Īustralia Post temporarily shifted to alternate-day deliveries in metro areas during parts of 20 due to the pandemic. The company's financial woes can largely be attributed to letters, with that side of the business delivering a record $190 million loss in the first half of this financial year. "Australia Post's letters business has been in an unstoppable decline since 2008, and the 214-year-old postal service faces an uncertain future as fewer people send letters and consumers increasingly embrace digital services." ![]() However, the postal workers union is warning any changes to Australia Post's network should enhance services, not "water them down". "The consultation announced today will ensure Australia Post maintains the long-term financial stability it needs to continue supporting small businesses and providing essential community services - particularly in our rural, regional and remote communities," she said. "The existing Community Service Obligations are no longer financially sustainable and are not well targeted at the needs of Australians due to changes brought about by the digitisation of the economy," it reads.Ĭommunications Minister Michelle Rowland said the government wanted broad feedback before it started considering various options. In a new consultation paper released today, the federal government is flagging that the requirements placed on Australia Post will likely need to change for the business to remain viable. That will not be the case this year, with Australia Post expected to run at a loss for the first time since 2015 - and those losses are expected to grow in the years ahead. It also aims to turn a profit and deliver those returns to the government. The government has launched a sweeping review of Australia Post's business model with an eye to scaling back its deeply unprofitable letter delivery service to prioritise its fast-growing parcel service instead.Īustralia Post is entirely government-owned but also entirely self-funded, and works under strict obligations to provide near-universal letter deliveries to Australian homes five days a week and operate post offices close to homes. ![]()
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